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Business Etiquette: Gaining That Extra Edge



In this course, youll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, youll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.


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Etiquette questions can be agonizing. Understanding the basics of business etiquette can give you that extra edge and help you stand out from the crowd.


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